Terms of Service

We reserve rights to suspend or terminate clients’ access to a few or the entire services provided by us once we decide the account has been incorrectly used. We also reserve rights to decline service or right of entry to its servers to anyone. We do not allow to host contents or links promoting any religion or party. Following contents are also not allowed to host.

Unlawful Material – Incorporate copyrighted facility, money-making audio, video, music files, and any material in infringement of any centralized, affirms or confined parameter.

Adult Material – Contain all pornography, erotic images, coarse or obscene content. The description of “adult material” is left entirely to the judgment of iWhost Pakistan.

Warez – Consist of plagiarize software, ROMS, emulators, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which make available “links to” or “how to” information about such matter.

SPAM – We have no open-mindedness for UBE/UCE (unsolicited bulk email/unsolicited commercial email). This policy protects our customers as well as the internet population from the unconstructive possessions of “spam” associated movement. We describe UBE/UCE as unsolicited transmit or money-making email that is sent to addresses that do not in a positive way and verifiably demand such stuff from that detailed sender. We define spam as any type of unwanted email used for any principle. This consists of, but is not limited to:

Using an imaginary arrival email address when sending profit-making solicitations.
Mail-bombing (sending various messages to the identical user).
Subscribing someone else to a mailing list without that people authorization.
Reorganization equivalent commentary to several newsgroups.
Via an additional set of connections to send spam that relates in any way to us or any site hosted by us (together with your site).
If a consumer is originating in contravention of the exceeding no-spam strategy, the aberrant service account will be ended with no discern and no money back will be issued.
Capitals are defined as bandwidth and/or CPU operation.

iWhost Pakistan may implement the following policy to its sole judgment:
While a website is originate to be taking over the resources accessible iWhost Pakistan assets correctly to hang up with the meaning of site instantaneously. This rule is only put into practice in tremendous conditions and is planned to put off the abuse of our servers.

Any demand for termination should be acknowledged via the web outward appearance, Phone or E-mail and you will accept a authentication ahead the termination of your service account.

Excessive Resource Usage
Any web site that uses an excessively high amount of server resources, including but not limited to CPU time, memory, and network bandwidth, will be given the option to either upgrade its service level or reduce the resource used to an acceptable level.

Cancellation
If for some reason we cannot meet your needs, you may notify us and we will discontinue billing your account. No refunds are issued for hosting services already paid for, except during the first 7 days of service. Money Back Guarantee includes prices paid for hosting services,not domain name registration, dedicated servers and VPS account during the first 7 days after signup.

INDEMNIFICATION
Customer see eye to eye, it shall protect, assure, save and hold iWhost Pakistan risk-free from all responsibilities, losses, costs and claims, including levelheaded attorney’s fees stated against iWhost Pakistan, its agents, its customers, officers and workers, that may take place or consequence from any service given or performed or agreed to be carry out or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold risk-free iWhost Pakistan against liabilities happen out of;

(1) Any injury to person or property caused by any products sold or otherwise disseminated in connection with iWhost server.
(2) Any material abounding by customer infringing or allegedly infringing on the proprietary rights of a third party;
(3) Copyright infringement and any faulty products sold to buyer from our server.

OVERUSE
iWhost Pakistan has rights to suspend any account found overuse in space or in bandwidth, and if found overuse second time after intimation then account holders must have to upgrade their account to higher package to continue, if no action taken within 24 hours after intimation then account may be terminated.

DISCLAIMER
we will not be answerable for any compensation your business may undergo. We make no guarantee of any sort, uttered or obscure for services we offer. We disclaim any guarantee or merchantability or robustness for a particular reason. Take in loss of data follow-on from delays, non release, wrong delivery, and any and all service interruptions grounds by iWhost Pakistan and its employees. We reserve the right to revise its policies at any time.

Important note: Always download emails in outlook express instead of webmail as webmail is a temporarily place for checking emails, data may loss from server whenever issue happen and wemay never take any responsibility for backup of emails.

Backup Policy:

Backups are generated on our servers weekly (random days). We could restore only last backup which was generator on server. However each customer is advised to generate backup of his /her account and download on his PC. Backup service for large websites (more than 15 GB) is not available, however customers can purchase separate backup plans.  We are not responsible for any data loss, time loss, income loss or any other thing due to defective backup or missing backup. We always advised all of our customers to purchase their separate backup plans if webiste is highly important for their business.

Bad Manners:

We would immediately terminate services of a customer if found abusing with our staff.

Bad Manners:

We would immediately terminate services of a customer if found abusing with our staff.

Billing:

Any new order will only be executed when invoice of that particular order will be paid by customer. If a customer do not pay the invoice for any service which has already been taken, then iWhost Pakistan has the right to suspend all services of that customer. Domain and hosting can only be renewed with in one month of expiry after that hosting will be deleted from our server. Renewal of hosting after one month of expiry also includes Backup Restoration charges i.e., Rs.1000/-. We could restore only last backup which was generator on server. We are not responsible for any data loss, time loss, income loss or any other thing due to defective backup or missing backup.

Bulk Email

Sending over 40 emails at once will be considered as bulk email and therefore not allowed or sending same subjects emails or promotion emails after every few seconds whether less than 40 emails are also considered as bulk emailing or spamming.
If any account found guilty than that account will be suspended & only on request of owner it will be un-suspended. If spamming from same account happens again than account will be terminated and no backup in such case or support will be provided.

Chat Scripts:

Chat / IRC scripts are not allowed on shared hosting plans. However external chat scripts like zopim is allowed. Download Files Files (size more than 2000 kb) for download are not allowed to store in shared server hosting because they might slow down the server.

Emails:

Always download your emails in outlook express. You can check emails through webmail but it is a temporarily place to store email. We are not responsible for any email data.

Fair Usage Policy:

Unlimited for Business Hosting is maximum of 10 GB storage space and Unlimited for FFMpeg Hosting is maximum of 15 GB storage space.

Message Forum:

CGI based message forums are not allowed. Please use a PHP message forum.

Password Protected Directories:

Password protected directories containing illegal activities are strictly not allowed. Customer using such directories are informed that if we found any illegal activity we will immediately suspend your account.

Pornography:

Adult material are allowed on any site but pornography (in any manner) is not allowed. If found, account will be suspend immediately.

Prohibited File Types:

CPU intensive files are not permitted on our servers and accounts may not to be used to host a collection of files like mp3s, audios, videos, anime, .rar , ZIP, .RAR, .GZIP, .MP3, .AVI, .WAV, .DOC, .PSD, .AI, .EPS, .TGA, .TIF, Warez, gamers sites, shout cast and similar, or to backup your computer or another source. They may not be used for general storage of any type.

Spamming:

Spamming (sending unsolicited email) are not allowed. You cannot do spamming from our hosting and also from other resources to promote you site. We will suspend such sites if we will receive complain against them.

Webcam Applications :

Webcam applications are not allowed on shared hosting.

General:

You are responsible for any and all content in and under your site or account at all times. All services provided by us may be used for lawful purposes only. Use of our services to infringe upon any copyright or trademark is prohibited. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice. Streaming media, audio, video, auto surf sites, auto refresh sites, top sites script, gaming sites and shout cast can be a drain on web server resources and as such is not allowed. Shared Hosting may not be used as download mirrors, download/upload portals, HYIP (High Yield Investment Programs), Ponzi schemes or pyramid schemes. They may not be used to provide proxy servers. iWhost Pakistan is not responsible for any claims resulting from the use of our service. We are not responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for any services. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions regardless of cause. We reserve the right to revise, amend, or modify these terms and our other policies at any time and in any manner without notice. If any terms or conditions are failed to be followed the account in question will be automatically deactivated.

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